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Legal Notices

Copyright Notice

Copyright © 2002 - 2009 Snapperfish Limited Corporation.

No portion of Snapperfish Limited Corporation's World Wide Web and FTP sites may be copied or redistributed in any manner without the express written consent of the copyright owner


Trademark Notice

SnapperMail, Snapperfish and their respective logos are trademarks of Snapperfish Limited Corporation.

HandZipper and JpegWatch are trademarks of HandWatch, Inc.

Palm OS, Palm Computing, HotSync, Graffiti and the Designed for Palm Computing Platform logo are registered trademarks, and Palm, the Palm logo, the Palm OS logo and the HotSync logo are trademarks of Palm Inc. or its subsidiaries.

All other brands and product names may be trademarks or registered trademarks of their respective owners.


Terms and Conditions

Acceptable Use

You may use this web site to obtain information about Snapperfish Limited Corporation's products, and to communicate with Snapperfish Limited Corporation. Registered users may also use this site to upgrade their software. Any other use is prohibited without the express written consent of Snapperfish Limited Corporation.

Software Upgrade Policy

  1. From time to time Snapperfish Limited Corporation will release improved versions of its SnapperMail product line.

    Update Releases which is designated by Snapperfish Limited Corporation as a change in the digit to the RIGHT of the decimal in the product version number (x.{x}) will be FREE.

    Version Releases which is designated by Snapperfish Limited Corporation as a change in the digit to the LEFT of the decimal in the product version number ({x}.x), except for clause (2) and (3), will be NOT be free.

  2. Registered users who have purchased within 60 days of a Version Release will be entitled to a free upgrade.
  3. Registered users of the "SnapperMail Bundle + Upgrades" product will be entitled to free Update Releases and Version Releases. The said upgrade may or may not include free upgrades of bundled products developed by third-party vendors. The said bundle does not necessarily include free upgrades to new products, or new editions of existing products, created by Snapperfish Limited Corporation.

Support Policy

Snapperfish Limited Corporation will provide technical support to registered customers of its SnapperMail product line for a period of one year from the date of purchase free of charge. Snapperfish Limited Corporation may choose at its own discretion to offer free support to non-registered customers and customers who fall outside of the one year free support window. Technical support will be via email. Snapperfish Limited Corporation makes no commitment to supporting customers via any other means such as telephone.

Refund Policy

All software from Snapperfish Limited Corporation can be downloaded as a free trial from its web site. We encourage all users to thoroughly trial the product before purchasing. Snapperfish Limited Corporation DOES NOT OFFER REFUNDS.

The only exception to the NO REFUNDS policy is in the case whereby a customer purchases a support package and a support issue cannot be solved. In such a case Snapperfish Limited Corporation in its sole discretion may offer a refund. All refunds granted will be subject to a 25% return processing fee.

Contact Information

Physical Address

Snapperfish Ltd
Unit 4, 137 Richmond Road
Grey Lynn
Auckland 1021
New Zealand

Postal Address

Snapperfish Ltd
PO Box 68-786
Newton
Auckland 1145
New Zealand

Technical and Sales Support

Email: support@snappermail.com

Business Development

Email: business@snappermail.com
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